Shipping Policy
Shipping Policy
Thank you for choosing Novena Store! We aim to deliver a smooth shipping experience.
Processing Time
- Orders are processed within 1-5 business days after payment confirmation.
- You will receive a shipping confirmation email with tracking details once your order is dispatched.
Shipping Times
Delivery times vary by location:
- United States: 7-15 business days
- Canada & Europe: 10-20 business days
- Australia & New Zealand: 10-20 business days
- Other Regions: 15-30 business days
Delays may occur due to customs or unforeseen circumstances.
Tracking Information
Tracking details will be provided via email, but updates may take 2-5 days after shipping.
Customs and Taxes
Customers are responsible for any applicable customs duties or import taxes.
Contact Us
For questions or assistance, email us at novena5000@gmail.com.