Privacy Policy

Privacy Policy

At Novena Store, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

We may collect the following information when you use our website:

  • Personal details (name, email address, phone number, and shipping/billing address).
  • Payment information (processed securely through third-party providers).
  • Usage data (IP address, browser type, and browsing behavior) for improving user experience.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Improve our website and services.
  • Send promotional emails (you can opt-out anytime).

Data Security

We implement robust security measures to protect your personal information. However, no online data transmission is entirely secure.

Sharing Your Information

We do not sell or rent your data. We may share information with trusted third-party services for:

  • Payment processing.
  • Order fulfillment.
  • Marketing and analytics.

Cookies

We use cookies to enhance your browsing experience. You can adjust cookie settings in your browser.

Your Rights

You have the right to:

  • Access or request deletion of your data.
  • Opt-out of marketing communications.

To exercise your rights or for privacy concerns, contact us at novena5000@gmail.com.

Changes to This Policy

We may update this policy periodically. Please review it for changes.

For further information, email us at novena5000@gmail.com.